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Prioritize like Eisenhower to Develop an Underperforming Employee

The time management strategy to help realize true potential

In a Forbes article discussing the 10 reasons the smartest employees are underperforming, poor time management skills was listed in second place behind a lack of incentives. Poor prioritization of tasks is a major failing that can cause even your most talented to be an underperforming employee. This not only harms their career, but also damages team performance. Therefore, coaching effective time management techniques should be part of an organization’s training regime.

In this article, you’ll learn about the Eisenhower Matrix – a time management tool that will help individuals and teams perform to their potential.

Why the Eisenhower Matrix?

The job of President of the United States may be the biggest job in the world, and it is one that certainly presents unique challenges to the President’s time. When he became President in 1953, Dwight D Eisenhower developed a technique to manage his time better and ensure that he attended to all priorities.

At the heart of his time management system was his stated belief that “What is important is seldom urgent, and what is urgent is seldom important”. The system had to be simple, easy to use, and effective. What he developed was the Eisenhower Matrix (also known as the Urgent/Important Matrix).

What is the Eisenhower Matrix?

The Eisenhower Matric is a box divided into four quadrants. You place each task into a quadrant dependent upon the answers to two questions:

        i.            Is the task important – a task that will aid goal achievement and push outcomes?

      ii.            Is the task urgent – one that requires ‘immediate’ attention?

Having placed your to-do tasks in the appropriate quadrants, you will know which tasks you should be doing, those you should be delegating, and those you should be discarding.

How do  Eisenhower’s quadrant’s work?

The four quadrants are placed as follows:

 

Eisenhower Matrix

Quadrant 1: Urgent and Important

In this quadrant, you will commonly find tasks that are at crisis stage because of time. Failure to do these tasks will result in negative consequences and underperformance. They may also affect other tasks, other employees, and the team effort.

You should only find two types of task in this quadrant. Those that are

  • Unforeseen and unavoidable (an emergency visit to the hospital or a last minute client request, for example)
  • Tasks that move from quadrant 2, which are important, non-urgent tasks that have been neglected

The objective is to keep this quadrant empty. Employees who underperform are likely to spend most of their time on tasks in this quadrant, and therefore looking busy while producing poor results.

Quadrant 2: Non-Urgent and Important

In this quadrant are all the tasks that move you toward your goals. This is where most of your time should be spent – on the important tasks before they become urgent.

Highly productive employees spend the majority of their time doing the tasks in this quadrant.

Quadrant 3: Urgent and Unimportant

Tasks in the third quadrant are urgent, but not important to you. Again, underperforming employees will spend considerable time on these tasks. This is because they feel important because of their urgency. These may be tasks that are important to other people.

Clear these tasks out of this quadrant by either delegating or discarding.

Quadrant 4: Not Urgent and Not Important

Finally, we arrive at the quadrant in which tasks are neither important nor urgent. The time wasters. These include things such as so social media, email (a tip is to check email twice daily), playing video games, and watching television.

This is the quadrant to avoid.

How to increase productivity using the Eisenhower Matrix

It may sound counterintuitive, but an underperforming employee must put time aside to plan his or her time and become more effective at time management. Here are a few tips to do this:

  • Make time at the end of the week to review your task list and put them in the Eisenhower Matrix
  • Plan the week ahead, prioritizing tasks in quadrant 2. The more time spent here will result in fewer tasks in quadrant 1.
  • Leave time for unavoidable emergencies. If none occur, you can fill this time with tasks from quadrant 2.
  • Delegate or discard tasks in quadrant 3.
  • Discard all tasks in quadrant 4.
  • If there are tasks in quadrant 1 that are important to you, then do these as soon as possible.
  • Be proactive in preventing tasks moving from quadrant 2 to quadrant 1.

In summary

If your team has an underperforming employee, take time to understand why the underperformance exists. There may be a need for specific training, cross-cultural management challenges to be overcome, a lack of understanding caused by poor communication, or internal conflict that needs to be care-fronted. If the problem is caused by poor prioritization and time management, coaching the Eisenhower matrix should improve individual and team productivity an help personal and organizational goals to be achieved with greater certainty.

To learn more, contact Forward Focus today.

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