We help solve the people problems of business through:
   • Professional Coaching
   • Business Consulting
   • Application of Assessment Tools

Trust makes this boss great A manager learns that when managing his people, "one size doesn't fit all." He begins to tailor conversations to team member styles. He also discovers that telling the truth about performance is more effective than beating around the bush. He discovers that gaining trust is more critical than his expertise. BACK TO TOP   Straightened priorities go straight to the bottom line A business owner gets clear about her priorities and identifies activities that drained her energy. She begins to say "no" more often and to resign from responsibilities that do not contribute to her goals. BACK TO TOP   Finding the pattern to business success A successful professional realizes she can be even more successful by structuring her marketing plan around her personal success pattern - helping people make good choices. BACK TO TOP   Better execution = Better returns A business owner learns to stop giving his employees too much "rope." He replaces staff with higher quality people who take less time to manage. ROI skyrockets. BACK TO TOP   Opening the door to new market opportunities A high-tech firm contemplates opening up a new market for an existing product. We facilitate strategic planning sessions with stakeholders, provide a crash course on the potential and pitfalls of the new target market, and help the company decide on a marketing strategy. BACK TO TOP   A win-win partnership A business owner discovers that he himself is responsible for much of the communication block with his partner. He stops worrying about hurting his partner's feelings or being "uncooperative." By expressing his viewpoint more forcefully and asking better questions, he discovers his partner to be very open and receptive to working through areas of disagreement in ways that meet mutual needs and interests. BACK TO TOP   "Burn-out" burns bright again A burned-out vice president considering resigning gains new enthusiasm for his work when he re-invests his energy in things he values most, and learns to delegate. BACK TO TOP   Negotiating to business success A successful sales person learns how to merge her business into a new partnership. She also attains increased power and freedom to negotiate with people she previously thought unyielding. BACK TO TOP   Achieving success doing what you really want to do A corporate executive identifies what he really wants to do and founds a successful financial services company. BACK TO TOP   Saying "goodbye" to non-productive prospects A business owner learns how to prospect in a way that weeds out "high maintenance, slow-paying clients" before he expends time, money and energy. BACK TO TOP   Getting to the "heart" of colleagues A people-oriented leader discovers that behind a "rude" or "distant" pose lies a dedicated professional with needs and values much like his own. BACK TO TOP   Making contacts the "real you" deserves An entrepreneur changes his self-perception and begins to attract a higher-quality network that introduces him to higher-quality clients. BACK TO TOP   Addressing the system, not the symptoms A technology manager invests more time in strategic planning. His department does more than just fix problems; they eliminate root causes. BACK TO TOP   Good questions clear the road to supervisory success A supervisor working for a difficult manager realizes the importance of asking good questions until assignments and expectations are clear. He stops trying to shield his direct reports from the rest of the organization and opens up lines of communication. BACK TO TOP   Opportunities emerge from a merger As two businesses merge, the principals see the positive potential but underestimate the impact of operational and emotional issues. We provide a forum for candid, productive conversation and help them transition to new structures and business models that support their mutual goals. BACK TO TOP   Getting off to a fast and flexible start An entrepreneur starts a new business. He needs a flexible and cost-effective infrastructure to support his first few years in business. With our help, he implements a contract staffing plan and creates an organizational culture to support his vision. BACK TO TOP   Finding the job that fits A top financial executive seeks a new job. He reviews DISC/Personal Interest Attitudes and Values assessments, and realizes it is no longer important for him to seek a position with a large organization. He understands that he'll find the best fit in a mid-sized growth company where he'll gain maximum exposure and leadership within the organization. BACK TO TOP   A fresh source of feedback After a single coaching session, a sales professional overcomes his reticence to ask prospects difficult questions. BACK TO TOP   Finding the right person for the job A consulting firm specializing in accounting needs to find the perfect employees. Forward Focus's DISC/Work Environment assessment tool provides a profile of the ideal employee, graphing the work environment and standards of the position and matching it to qualified candidates. Hiring has become more cost efficient. Once the employees are hired the DISC and Work Environment assessments help clarify expectations and orient them to the new job so they get a running start. BACK TO TOP   Breaking down an operational Tower of Babel An eight-manager operations team is experiencing tension and communications breakdowns. ForwardFocus uses the DISC/Style Analysis tool to highlight the fact that each manager has a unique style of working and communicating. The managers come to see that their interpretations of each other's styles are the source of the problems. The team develops a common language for dealing with the differences. Coaching opens up the lines of communication and understanding between the managers, creating a much more productive team. BACK TO TOP