• "Sometimes I think the political games in the office are more important than our customers."

• "How do we get everyone marching in the same direction?"

• "If everyone knew their roles and how they're vital to the enterprise, we'd function a lot better."

• "I know I need to be sensitive to differences in style but, some people drive me crazy. How can I work more effectively with these people?"

• "Unresolved conflicts create a great deal of tension in the workplace. What can be done to eliminate this and get at the real issues?"

• Utilize one-on-one coaching to help employees navigate through highly-politicized situations

• Facilitate team meetings to strengthen communication, defuse political stresses and identify a common vision

• Introduce assessment tools to identify individual and team "operating instructions" and open up lines of communication

• Conduct conflict resolution workshops

• Coach you on identification and defusing of "crazy-makers".