Transformational change management begins with vision and creating a sense of urgency. Without this, you will never overcome organizational complacency.
The results of change programs at JC Penney and Telstra demonstrate why it is important to understand how to empower employees in the workplace. What is the secret to successful change management? How do you encourage your employees to engage with change?
Your guiding coalition should be the driving force that propels your vision to reality. But if its members don’t bond, will your change initiative have the push it needs?